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Investigations

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Running an internal investigation in a school requires a structured, impartial, and procedurally sound approach to ensure fairness, legal compliance, and institutional integrity. The process typically begins with a clear articulation of the allegation or concern, followed by the appointment of an investigator who is appropriately trained and free from conflicts of interest. Relevant policies—such as safeguarding protocols, staff conduct codes, and applicable regulations—must frame the inquiry. Evidence collection should be systematic and well-documented, including interviews, written statements, digital records, and physical documentation where applicable. Throughout the investigation, confidentiality must be maintained to protect all parties, and procedural fairness (often aligned with principles of natural justice) must be upheld, including the right to respond to allegations. Findings should be based strictly on the balance of probabilities standard unless otherwise required by governing bodies. Finally, a comprehensive report should outline the methodology, evidence reviewed, factual determinations, and recommended actions, ensuring transparency, accountability, and risk mitigation for the institution.

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Investigation Plan Template

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Template letters

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Investigation Report Template

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Interview question framework

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Staff Code of Conduct Policy

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Safeguarding Policy

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Risk Controls

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Disciplinary Policy

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Training

Watch our on-demand webinar for a comprehensive overview of the reportable conduct framework

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Who and how do you report to? Are there timeframes?

Do you have a procedure checklist in your school?

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Links

Useful links for the QLD reporting bodies and links to the current Acts and Legislation - National & Local

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Policies are required to ensure legislative compliance, procedural fairness, and governance assurance.

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Articles

Read our articles on previous cases of Reportable Conduct in schools

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Record Keeping

Records management and document retention. Periods for safeguarding matters and archiving protocols

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Checklists

Checklists to guide you step by step through the different processes and procedures required

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Investigations

Content in relation to internal investigations - how to, letters, guides and training

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Letter Templates

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Guidelines

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Podcasts

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Quick Guide

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