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Guidelines: Managing an Investigation

Template: Investigation Report
This webinar recording provides comprehensive and practical guidance on conducting workplace investigations. You will learn about the legal and ethical considerations, the steps involved in conducting an investigation and the techniques for gathering evidence and interviewing witnesses.
Running an internal investigation in a school requires a structured, impartial and procedurally sound approach to ensure fairness, legal compliance, and institutional integrity. The process typically begins with a clear articulation of the allegation or concern, followed by the appointment of an investigator who is appropriately trained and free from conflicts of interest. Relevant policies - such as safeguarding protocols, staff conduct codes, and applicable regulations - must frame the inquiry. Evidence collection should be systematic and well-documented, including interviews, written statements, digital records, and physical documentation where applicable. Throughout the investigation, confidentiality must be maintained to protect all parties, and procedural fairness must be upheld, including the right to respond to allegations. Findings should be based strictly on the balance of probabilities standard unless otherwise required by governing bodies. Finally, a comprehensive report should outline the methodology, evidence reviewed, factual determinations, and recommended actions, ensuring transparency, accountability and risk mitigation for the school.

